WhatsApp Business has specific link formats for catalog products, automated greetings, and order flows. Generate the right link format for your B2C / B2B use case: open a chat with a catalog item pre-selected, link to a specific product page within your WhatsApp Business catalog, or trigger an automated greeting flow.
When to use this
Built for: small businesses using WhatsApp Business for sales, restaurants taking orders via WhatsApp, service businesses (salon, tutoring, repair) doing appointments via WhatsApp, e-commerce sellers using WhatsApp as their secondary checkout channel.
Frequently Asked Questions
Do I need a Business account for these links?
Click-to-chat links (wa.me) work with personal AND Business accounts. Catalog / product links require a registered WhatsApp Business account with the catalog set up. The generator detects which features you'll need based on the link type you pick.
Can the same number receive both personal and business chats?
No - a phone number can be on either WhatsApp (personal) OR WhatsApp Business, not both. If you switch to Business, your existing personal chats migrate over. Use a separate number if you want to keep personal and business chats separate.
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